Services

What we build – and how we go about it.

Our focus: questionnaire assistants that turn existing knowledge into new answers. We also build software and automation for other business workflows. Scope and price are agreed before each commissioned stage.

Questionnaire assistant

Less searching. More focused review.

Whether the questionnaire comes from customers, auditors or business partners, many answers already exist. Your assistant turns them into suggestions with sources. You can see what fits and where an answer is still missing.

Explore the questionnaire assistant

More services

What else we can build for you

Tailored to your process, your systems and your requirements – using proven software and components where they fit, and building what is missing.

  • 01

    Automation & workflows

    Manual processes become automated workflows – with an audit trail and human approval where it matters.

    For exampleApproval processes · incoming documents · recurring tasks

  • 02

    Interfaces & integration

    Connecting systems that do not talk to each other – so less data has to be entered twice.

    For exampleERP · CRM · DMS · spreadsheets · portals

  • 03

    Internal tools & applications

    Interfaces tested with your staff – instead of spreadsheets that have grown over the years and endless email threads.

    For exampleData entry forms · review and approval tools · planning tools

  • 04

    Web applications & portals

    Applications for customers, suppliers or partners – connected to your systems in the background.

    For exampleCustomer portals · configurators · self-service

  • 05

    Chat assistants

    They answer questions based on your approved content – on your website or internally – and hand over to a person when needed.

    For exampleCustomer enquiries · internal support · onboarding

  • 06

    Phone assistants

    They take incoming calls, answer standard questions and record requests – clearly identifiable as AI, with handover to your team.

    For exampleCall handling · appointment booking · pre-qualification

  • 07

    Document & knowledge AI

    Read, check and search documents – every answer with its source. Where data is stored and processed is agreed with your IT team.

    For exampleQuestionnaires · certificates · manuals

  • 08

    Dashboards & reporting

    Key figures from several systems in one place – updated at an agreed interval instead of copied together once a month.

    For exampleMonthly reports · project status · quality metrics

  • Not what you are looking for?

    The list shows examples, not limits. Describe your problem: we check whether there is a sensible solution – and tell you straight away if there is not.

    Discuss your use case

How we proceed

Four stages. You decide after each one.

After the free introductory call, you can commission a limited feasibility study – a basis for your decision before anything is built. We only start building once benefit, effort and operating requirements are sufficiently clear.

01

Free introductory call

no obligation

We talk about the process, not about technology: what happens today, how often, who is involved, which systems you use – and what it costs.

Scope

  • Understanding the process and the systems involved
  • A rough estimate of benefit and effort
  • A first look at data and security requirements
  • A recommendation for the next step
  • For suitable questionnaire needs: discuss possibilities using an example or a suitable standard demo
Result

An honest first assessment and a rough business case – including a recommendation not to proceed if the expected benefit is too small.

No technical commitment at this point.

02

Feasibility study

fixed price, agreed in advance

Before anything is built, we settle the questions that could otherwise put a project at risk: is the data good enough? What are your IT and data protection requirements? Does the solution already exist?

Scope

  • Reviewing the available data using representative examples
  • Clarifying security and data protection requirements with your IT team
  • Checking whether standard software, open source or custom development fits best
  • Effort, business case and risks
  • Assessing the agreed requirements and expected results using selected examples
Result

A reasoned recommendation for or against proceeding; a clearly scoped proposal if suitable.

Clearly limited in scope with a defined stopping point. No access to production systems.

03

Build & pilot

fixed price, paid per milestone

We build what the feasibility study confirmed – integrated into your existing systems and in short cycles with visible interim results.

Scope

  • Development and integration into existing systems
  • Automated tests and acceptance criteria agreed before development starts
  • Regular interim results with your department
  • A controlled pilot – critical steps still require human approval
  • Ready for continuous operation: logging, backups, roles and permissions
  • Documented handover: client-specific code, documentation, operations manual and agreed access
Result

A solution accepted against the agreed criteria and handed over to you.

Changes during the project are agreed and priced in writing. That is what keeps a fixed price fixed.

04

Optional support

based on agreed needs

After handover, you decide who runs the solution: your IT team, us or another provider. We document it so your IT team or another provider can take over, and we explain the requirements and any remaining dependencies.

Scope

  • Monitoring, maintenance, updates and support
  • Further development based on real usage
  • Managed operation by us if you prefer
Result

Clear responsibilities for ongoing use.

An exit clause is part of every operating agreement.

Transparency

What every proposal contains

Every proposal follows the same structure – so you can compare it and make the case for it internally.

  1. Starting point and problem
  2. The proposed solution in plain language
  3. Scope – and explicitly what is not included
  4. Schedule and milestones
  5. Fixed price and payment plan
  6. Commitments on security, data sovereignty and handover
  7. Operation and further development as an option
  8. Liability, usage rights and acceptance

Free introductory call

Recurring questionnaires? Let’s start with your workflow.

Tell us which questionnaires you handle and where previous answers are stored. The initial call is free. Other automation enquiries are welcome too.

Discuss your use case

or simply email us: kontakt@teloros.de